Privacy Policy
Last updated: January 19, 2026
Introduction
Veziorox ("we," "our," or "us") operates the website veziorox.com(the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our video downloading services.
We respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws. By using our Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect the following types of information:
Personal Information
- Email Address: Required for account creation, authentication, and communication regarding your account and our services.
- Name: Optional profile information you choose to provide.
- Payment Information: When you make a purchase, payment details are processed securely through our payment processor (Safepay). We do not store your complete credit/debit card numbers on our servers.
Usage Information
- Download History: URLs of videos you download, quality preferences, and download timestamps.
- Device Information: Browser type, operating system, IP address, and device identifiers for session management and security.
- Log Data: Server logs including access times, pages viewed, and referring URLs.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our video downloading service
- Process your subscription payments and transactions
- Send authentication codes (OTP) for secure login
- Enforce download limits and prevent abuse of our service
- Send important service announcements and updates
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve user experience
- Comply with legal obligations and enforce our terms of service
Data Storage & Security
Your data is stored on secure servers with industry-standard security measures including:
- SSL/TLS encryption for all data transfers (HTTPS)
- Encrypted database storage for sensitive information
- Regular security audits and vulnerability assessments
- Limited employee access to personal data on a need-to-know basis
- Secure password hashing using industry-standard algorithms
File Retention: Downloaded video files are automatically deleted from our servers within 15 minutes of processing to protect your privacy and manage storage.
Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your session and authentication status
- Remember your preferences and settings
- Analyze how our service is used to make improvements
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our service.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal, accounting, or reporting purposes.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data we hold
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your account and associated data
- Data Portability: Request export of your data in a machine-readable format
- Withdraw Consent: Withdraw consent for data processing where applicable
- Object: Object to processing of your data for certain purposes
To exercise any of these rights, please contact us at privacy@veziorox.com. We will respond to your request within 30 days.
Third-Party Services
We may use third-party services that collect, monitor, and analyze data:
- Payment Processors (Safepay): To process your payments securely
- Email Services: To send transactional emails and notifications
- Hosting Providers: To host and deliver our service
These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.
Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Continued use of our Service after any modifications constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@veziorox.com
- Support: support@veziorox.com
- Address: Lahore, Pakistan